Privacy Policy

Last updated: 24 September 2026

Who we are

Serenity Integrative Consultancy operates serenityintegrative.co. This privacy policy informs you of our practices regarding the collection, use, and disclosure of the personal information we receive from users of this Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Serenity Integrative Consultancy is registered in Abu Dhabi, UAE, under Lifestyle Development Consultancy License No: CN6310525, and all data is handled in strict compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

What information we collect and how we use it

  • Contact Form Submissions: When you reach out to book a session or make an inquiry, we collect your Name, Email address, phone number (optional), and the text of your message.
  • Purpose:This information is used strictly to reply to your inquiry, schedule your session, and coordinate date and time options manually over email. It is never used for automated marketing, profiling, or tracking.
  • Technical Information: We may collect basic technical information such as your IP address, browser type, device information, and website usage information for security, analytics, and website performance purposes.
  • Embedded Content and Third-Party Services: The Site may include embedded content or services from third parties, such as videos or social media content. These services may collect information or use cookies according to their own privacy policies.

Information submitted through our contact form is primarily used for direct communication regarding your inquiry or requested services. Where appropriate, we may also use your contact details to share information about relevant workshops, group sessions, events, or other services offered by Serenity Integrative Consultancy. You may opt out of such communications at any time.

Strict confidentiality and access to your information

Zero Third-Party Sharing: We do not sell, rent, trade, or share your personal information or contact details with any third parties.

Exclusive Access: Information submitted through our contact form goes directly to a secure, private email address (teja@serenityintegrative.co). Only the founder (Teja Bostjancic) has direct access to the personal information and messages submitted through our contact forms. No external administrators or marketing teams have access to your personal correspondence.

Cookies

Our Site may use cookies and similar technologies to improve functionality, understand how visitors use the Site, and maintain website security.

  • Strictly Necessary Cookies: Essential for the operation of our Site, enabling navigation and use of features.
  • Performance Cookies: Collect information on how visitors use our Site, helping us improve performance.
  • Functionality Cookies: Remember choices and provide enhanced features, such as watching videos or commenting on blogs.
  • Targeting/Advertising Cookies: Deliver relevant advertisements and measure the effectiveness of campaigns.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

How we use your information

  • Enhance your browsing experience by remembering your preferences and settings.
  • Analyse Site usage and improve performance and functionality.
  • Provide tailored content and advertising based on your interests, where applicable.
  • Respond to inquiries and communicate with you regarding requested services.
  • Protect the Site against spam, fraud, and other forms of automated abuse.

Embedded content from other websites

Articles or pages on this Site may include embedded content such as videos, images, social media content, or other external services. Embedded content from other websites behaves in the same way as if you had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with their content. Their collection and use of information is governed by their own privacy policies.

Technical security & spam Protection

To help protect our website and forms from spam and automated abuse, we use Cloudflare Turnstile. Turnstile may collect technical information, such as your IP address, to verify legitimate visitors. This information is processed in accordance with Cloudflare’s privacy Policy. We also utilize basic, anonymized website analytics to evaluate site performance.

You can learn more about Cloudflare’s privacy practices here: Cloudflare Privacy Policy and Turnstile Privacy Policy.

Data retention & rights

We retain the information from your contact form inquiry only as long as necessary to facilitate our direct communication and professional relationship. In accordance with applicable laws, you hold the right to request access to the data we hold, restrict its processing, or request at any time that we completely erase your email correspondence and contact history from our system by emailing teja@serenityintegrative.co.

Your rights

Depending on applicable law, you may have rights regarding the personal information we hold about you, including the right to request access to your personal information, request correction of inaccurate information, restrict or object to certain processing, or request deletion of your personal information.

To exercise your rights or ask questions about how your information is handled, please contact us at teja@serenityintegrative.co.

Where we send your data

Information submitted through the contact form may be processed by the technical services required to operate the Site, including hosting, email delivery, security, and spam-protection services. These services process information only as necessary to provide their respective functions and are subject to their own privacy policies.

Payments

We accept payments through Cards (Stripe). When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.

Additional information

We take reasonable measures to protect the personal information submitted through the Site from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Serenity Integrative Consultancy at teja@serenityintegrative.co.

For additional information about cookies and online privacy, you may also visit: